1. Introduction
Welcome to XelaVisuals. By accessing and using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.
2. Orders and Payment
- All purchases are processed with cash on delivery COD as the only payment method.
- Once an order is placed, it cannot be canceled or modified after confirmation.
- Customers are responsible for providing accurate shipping information to ensure successful delivery.
3. Shipping and Delivery
- Orders will be dispatched within the estimated time mentioned at the time of purchase.
- Delivery times may vary based on location and unforeseen circumstances.
- If an order is undeliverable due to incorrect information provided by the customer, XelaVisuals holds no responsibility for delays or non-delivery.
4. Returns and Exchanges
- We only accept returns or exchanges for defective or damaged products.
- Customers must report any issues within 48 hours of receiving the product.
- Items must be returned in their original packaging, unused, and with all accessories included.
- Refunds will not be issued; instead, a replacement will be provided for eligible returns.
5. Use of Products
- Our products are intended for personal and professional use.
- XelaVisuals is not liable for any misuse or damage resulting from improper handling of the products
7. Changes to Terms and Conditions
- XelaVisuals reserves the right to modify these Terms and Conditions at any time without prior notice.
- 8. Contact Us
For any inquiries regarding these Terms and Conditions, please reach out to us at [email protected]